WorldSolve's solutions enable your company to take command of its technology. We incorporate experience, proven methodologies, and a creative approach to meet the unique requirements of each customer. Our case studies provide a glimpse of what we do and how we do it.
To enhance communication with employees and highlight the extensive array of its benefit offerings, the Human Resources (HR) department wanted a compensation statement that provided a summary of payroll and benefits information received by each employee. While their current Human Resources Payroll (HRPR) system contained the necessary data, no application existed that could extract the data and generate a summary statement for each employee. The customer chose WorldSolve to develop a customized compensation statement. Although many HR service providers offer this type of service, WorldSolve presented a clear advantage with its automated solution that met several key requirements:
WorldSolve developed a comprehensive solution for the HR department, delivering a custom application to:
Working closely with the HR department, WorldSolve designed its solution with a modular approach to ensure ease of maintenance as reporting requirements change. WorldSolve designed the compensation statement layout to meet the identified requirements and convey the information in a simple and precise format. In addition, WorldSolve's system provides flexibility, giving the HR department the option to print a single statement or all statements, as well as generate a summary report for upper management to show the allocation of benefit costs for the entire workforce.
WorldSolve's custom application has enabled the customer's HR department to present a "snapshot" of benefit information to over 700 employees. The system also offers a high level audit of the payroll system, allowing the company to more easily identify and correct errors. By developing a flexible, automated solution that integrates with the company's HRPR and HRIS systems, WorldSolve has helped the customer gather data more efficiently, perform calculations more quickly and accurately, and enhance communication with employees through customized reporting.
The solution provides the following benefits:
Faced with a growing business and an inadequate financial planning system, a leading Real Estate company decided to review its forecasting and budgeting process. The outcome of the review was overwhelming. While the company had grown steadily over the past several years, its planning infrastructure was no longer sufficient. The model in use could not keep pace with the company's growth and hampered its strategic planning efforts.
At the time, completion of the budget cycle required an estimated 1,230 MS Excel workbooks and 16,000 worksheets. The average size of a workbook was 846 KB. The sheer volume and disparate budget files caused several issues with the existing budget model and process, including:
To meet the requirements of the new Forecasting and Budgeting System (FBS), the company engaged WorldSolve to do the following:
The FBS, which involved the configuration and implementation of Hyperion Pillar with a Citrix Metaframe environment, has given users secure access to business information from anywhere via an Internet browser. In addition, WorldSolve developed a web-based application that allows end users to enter speculative leasing assumptions and quickly enter lease data in a user-friendly environment. WorldSolve used Hyperion Application Link to integrate the company's ERP, Payroll Systems and web-based lease assumption application with Hyperion Pillar, providing an integrated, user-friendly solution.
With the new forecasting and budgeting system provided by WorldSolve, the company has significantly improved the budgeting and forecasting processes as well as strategic decision-making. The FBS integrated both processes, enabling the company to reduce the budget cycle from 8 months to 4 months - cutting the cycle time by 50%. The process built around the new system has allowed end users to assume the role of a "Value Creator." By reducing the number of manual entries, users can focus on analysis and planning. The solution has given the company increased data accuracy and integrity by reducing the number of data sources. It simplified the audit and review process for approvers and shifted accountability to the end users, allowing each user to easily create and manage the budgeting and forecasting processes. Most importantly, the end users accepted the FBS as a value-oriented approach.
Through the use of WorldSolve's services, the company has increased efficiency throughout its entire enterprise, reduced costs associated with the budgeting and forecasting processes, and generated a quicker time frame to make critical business decisions.
After engaging a new service provider to manage and administer its 401(k) retirement plan, the customer needed to streamline the process of transmitting employee elections and demographics to the provider every pay period. The customer chose WorldSolve to develop a solution to extract the information from the company's Human Resources Payroll System (HRPR) and transform it to meet the provider's requirements.
The solution had to overcome several challenges:
WorldSolve developed a solution that prepares the customer's payroll data and transmits it to the 401(k) service provider. During the requirements analysis phase, in which WorldSolve documented the complete process from data export to assembly and transmittal, WorldSolve uncovered additional requirements not identified initially: the need for data validation after the export from the HRIS but before transmittal to the service provider, as well as summary reports for management, to facilitate effective record keeping and to provide accurate, up-to-date information.
Based on the identified requirements, WorldSolve designed, tested, and implemented a solution that:
WorldSolve leveraged the customer's existing systems to deliver the solution, extending those systems with customized applications and enhancements. Through documentation and training, WorldSolve provided knowledge transfer and facilitated simplified system maintenance for the company.
WorldSolve's solution has streamlined the entire process, from data extraction to transmittal. By customizing existing systems where applicable, and by implementing custom developed solutions to fill voids, WorldSolve's solution added value to the customer's technology investments. The customer's HR department can seamlessly transmit 401(k) data in an efficient and accurate manner, ensuring timely application of employee investment allocations.
The solution has provided the following benefits:
A large national company with regional offices in 14 major US cities recognized the need to improve efficiency and reduce costs related to the processing of Accounts Payable (A/P) invoices. Through an aggressive expansion campaign, the company had quadrupled in size in just over 24 months. The A/P processes, once defined for a smaller regional company, had been forced into place across the country and had become a significant business challenge.
Centrally located corporate offices provided finance and accounting services including back office A/P processing for all locations. Through a largely manual, labor intensive and cumbersome process, the company handled roughly 10,000 invoices per month at an estimated cost of $38.00 per invoice.
Challenges experienced by the company are highlighted below:
WorldSolve helped the company identify existing challenges and design an integrated solution to modernize its A/P invoice processing functions. With a comprehensive understanding of the business requirements and a focus on efficiency gains and cost reductions, WorldSolve worked with the company to deploy technologies and integrate systems that enabled real process improvements.
The Optika Acorde suite of document imaging, electronic document management, and workflow automation applications was selected as the key enabling technology. Company-wide A/P processes were analyzed, redesigned and mapped into a distributed workflow model. Custom data entry forms were configured to capture and validate the required information. Interface requirements to and from the company's ERP system were identified and the necessary integration was developed. Figure 1 provides a high-level illustration of the solution.
The solution has enabled many A/P process improvements. The A/P Department now receives, scans, and electronically stores all supplier invoices. Invoices contain enough information to enable the department to electronically route invoices to the individuals that procure the goods or services.
Regional offices receive invoices electronically and input the necessary account coding and payment handling information directly into a workflow form. The system provides real-time validation against the company's ERP system and electronically routes validated invoices to the individuals responsible for approval and payment authorization. When a user approves an invoice, his name is stored as part of the electronic package and is used to confirm its authenticity. Approved invoices are routed to an automated interface between the workflow system and the company's ERP system.
Original invoice documents are stored electronically and can be retrieved through easy-to-use search capabilities available to all users.
Capitalizing on WorldSolve's in-depth technical experience and disciplined project management practices, the company has significantly improved its A/P invoice processing functions. Key improvements are highlighted below: